Account Administrators can reset any teacher's password within their institution. If a teacher is having difficulties signing-in, or they forgot their username and password, you can easily troubleshoot 2 ways:
Send a Reset password Link
Reset a Temporary Password
See some screenshots below.
Go to the "TEACHERS" link from the side navigation and lick on the "View" button for the teacher you want to edit details of.
Click the "Reset Password" (Top-right-hand-corner of the page)
OPTION 1
Send a Reset Password Link
Click this and this teacher will receive an email that contains a link to set a new password. **Advice the teacher to find the email on their spam/junk mail if it's not in the inbox.
Reset Temporary Password to ****
Click this and this teacher can use a 4-digit code as a password to login. **Advice the teacher to change their password from their profile to make sure that their accounts are secured.