I did not receive the password reset email

Here's how you can resolve this issue:

  1. Check your Spam/Junk folder.

  2. Not in the Spam/Junk folder? Ask you teacher to either

    1. Send you a password reset link, or

    2. Give you a temporary password

Screenshots of the steps are below


  1. Check your Spam/ Junk Folder


Your Teacher can help you

  1. He/ She can re-send you the password reset link via email. Then you can set your new password

  2. He/She can set a temporary password for you. We advice that you update this password from your profile to maintain the security of your account.